Client Focused Approach
Because we understand that no two client situations are the same, we work with you to understand your needs and your current processes, and to co-create powerful solutions. This creates a unique approach to each client engagement. We draw on our experience in using other organizational development and quality methodologies such as Open-Space Technology, conflict management methods, World Café, rapid prototyping, design thinking and Polarity Management. Check out our success stories for examples of this client specific approach.
Appreciative Inquiry Philosophy and Practice
Our work is clearly recognizable and valued by our clients because we work consistently from the philosophy of Appreciative Inquiry (AI) – this means, all of our work bears a unique ‘stamp.’ People identify us for our pursuit of the positive approach to even the most challenging of situations. AI is a philosophy and set of methodologies that is based on the idea that there is always something working, and energy should be directed toward what is working (strengths) and what people want to see occur (their hopes and wishes), rather than on what is wrong and how to fix it.
Experiential Design and Creative Processes
Our team is made up of professional process designers, certified professional facilitators, coaches and organizational change consultants. We use our agile and creative facilitation skills to hold the space for diverse ideas to safely collide. Using innovative and well-designed processes, we work with our clients to create successful implementation strategies for the actions sparked from the act of bringing people together.
To meet our clients unique needs, we draw on our international network of Strategic Partners from across Canada, the United States and Europe. This enables us to provide a diverse range of expertise and offer clients access to our network of independent consultants and consulting firms, all of whom have shared values and a broad range of specialty in process consultation.
High-Engagement and Whole System Processes
With each group of people we bring together we know that the energy of the group is the main asset, and we ensure the energy of the group is managed like a precious natural resource. We maximize Return On Energy through the use of meaningful and highly engaging processes and bring as many people from the whole system together as possible.