Operational and Interpersonal Challenge Management
Extract the best from your greatest asset – your people.
Applying a strength-based approach to dealing with operational issues can create energy and a sense of commitment that traditional problem solving approaches may not. As one of our colleagues puts it “by focusing on what’s working, people get the energy to fix what’s not.” The key is having the right people in the room and asking the right questions. We are often called upon to help clients explore team or organizational issues such as sales performance, interpersonal issues, conflict, communication processes and customer service issues.
A process that involves the right group of people, engaged in a conversation focused on possibility, can go a long way to identifying solutions as well as creating new energy and commitment needed to get things on track and beyond.
If your organization, team or group isn’t working as well as it could be, we can help you smooth out group dynamics, proactively manage conflict, and tap into your people’s willingness to change. We’ll help you uncover your group’s capacity for greatness in order to increase productivity to re-focus your energy on success. This is the essence of group innovation – a process of creating the space that ignites positive thinking about the future, and in which people can work together to address their common challenges.